Cookie Policy
Last updated: December 19, 2025
1. Introduction
This Cookie Policy explains how NEETOO Software LLC, operating under the trade name 42SAFE ("we", "us", "our"), uses cookies and similar technologies on our website and mobile application.
By using our services, you agree to the use of cookies in accordance with this policy. You can manage your cookie preferences as described below.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website or use an application. They allow the site to recognize your device and remember your preferences and actions.
Cookies can be:
- Session cookies:
Temporary, deleted when you close your browser - Persistent cookies:
Remain on your device for a set period or until manually deleted - First-party cookies:
Set directly by 42SAFE - Third-party cookies:
Set by third-party services we use
3. Similar Technologies
In addition to cookies, we use similar technologies:
3.1 Local Storage and Session Storage
Browser storage technologies that allow us to store data locally to remember your preferences and improve performance.
3.2 Tracking Pixels (Web Beacons)
Small invisible images embedded in emails or web pages to measure engagement (emails opened, links clicked).
3.3 Mobile Device Identifiers
Unique identifiers provided by mobile operating systems (iOS, Android) for personalizing experience and sending push notifications.
3.4 Fingerprinting
Collection of device information (browser, OS, plugins) to create a unique profile. We use this technique only for security purposes to detect fraudulent activities, not for advertising.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our services to function and cannot be disabled. No consent is required for these cookies.
Authentication and Security Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
auth_token | Authentication and session maintenance | Session |
refresh_token | Automatic session renewal | 30 days |
csrf_token | Protection against CSRF attacks | Session |
secure_session | Session security (2FA, etc.) | Session |
Essential Preference Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
cookie_consent | Remember your cookie preferences | 12 months |
language_pref | Remember your language preference | 12 months |
4.2 Performance and Analytics Cookies
These cookies help us understand how you use our services so we can improve them. Your explicit consent is required for these cookies.
Important: Analytics cookies are NOT set by default. They are only activated after you explicitly consent. You can opt out anytime in Settings → Privacy. Legal basis: Consent (GDPR Art. 6(1)(a)).
| Cookie/Service | Purpose | Duration | Provider |
|---|---|---|---|
_analytics | Application usage analysis | 24 months | First-party |
_performance | Technical performance measurement | 12 months | First-party |
| Firebase Analytics | Mobile app usage statistics | Varies | Google Firebase |
4.3 Functional Cookies
These cookies enhance your experience by remembering your preferences. Your consent is required for these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme_preference | Remember theme (light/dark) | 12 months |
dashboard_layout | Dashboard interface customization | 12 months |
notification_prefs | Notification preferences | 12 months |
4.4 Marketing and Advertising Cookies
We do NOT use advertising cookies. 42SAFE does not practice targeted advertising and does not share your data for advertising purposes.
5. Third-Party Cookies
5.1 Payment Services
Stripe: Our payment processor uses cookies to secure transactions and prevent fraud. See Stripe's Privacy Policy.
RevenueCat: For mobile subscriptions, RevenueCat collects device identifiers. See RevenueCat's Privacy Policy.
5.2 Infrastructure and Hosting
Supabase (B2C): Our EU-hosted database provider (AWS Frankfurt) may set technical cookies for security and performance. See Supabase's Privacy Policy.
Neon (B2B): Our EU-hosted database provider for business clients (AWS Frankfurt). See Neon's Privacy Policy.
5.3 Push Notifications
Firebase Cloud Messaging: For mobile push notifications, Firebase uses device identifiers. See Firebase Privacy Policy.
5.4 Transactional Emails
Resend: Our emails may contain tracking pixels to measure opens and clicks (can be disabled in your preferences). See Resend's Privacy Policy.
6. Managing Your Cookie Preferences
6.1 Initial Consent
On your first visit, a cookie banner allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences by category
6.2 Changing Preferences Later
You can change your preferences at any time:
- In your account Settings → "Privacy and Cookies"
- By clicking "Manage Cookies" in the footer
- By contacting [email protected]
6.3 Browser Settings
You can also manage cookies through your browser settings:
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari (macOS/iOS)
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and stored data
6.4 Private Browsing
You can use your browser's private/incognito mode, which automatically deletes cookies when you close the browser. Note that this may limit some functionality.
6.5 Consequences of Rejecting Cookies
If you reject or delete cookies:
- Essential cookies rejected: You may not be able to use our services
- Functional cookies rejected: Preferences won't be saved between visits
- Analytics cookies rejected: No impact on functionality, but helps us less to improve
7. Mobile App Cookies
7.1 Advertising Identifiers
We do NOT use advertising identifiers (IDFA on iOS, GAID on Android) for ad tracking. These identifiers are only used by our payment processor (RevenueCat) for subscription attribution.
7.2 iOS Management
- Settings → Privacy → Tracking → Turn off "Allow Apps to Request to Track"
- Settings → 42SAFE → Permissions → Manage preferences
7.3 Android Management
- Settings → Google → Ads → Turn off ad personalization
- 42SAFE app settings → Privacy → Data preferences
7.4 Mobile Local Storage
Our mobile app stores some data locally on your device for performance (cache, preferences). This data is encrypted and can be deleted by uninstalling the app or clearing app data.
8. Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for responding to DNT signals. 42SAFE respects your cookie choices as expressed through our consent banner, regardless of DNT signals.
9. Cookie Security
9.1 Security Measures
All our sensitive cookies (authentication, session) are:
- Secure: Transmitted only via HTTPS
- HttpOnly: Inaccessible via JavaScript (XSS protection)
- SameSite: CSRF attack protection
- Encrypted: Sensitive data encrypted before storage
9.2 Limited Lifetime
All cookies have a limited lifetime and are automatically deleted upon expiration. Session cookies are deleted when you close your browser.
9.3 Fraud Detection
We use cookies and fingerprinting to detect fraudulent activities and protect your account. These security mechanisms are essential and cannot be disabled.
10. GDPR Compliance
10.1 Legal Basis
Cookie usage is based on:
- Essential cookies: Legitimate interest and contract performance
- Other cookies: Your explicit, freely given consent
10.2 Your GDPR Rights
You have the same GDPR rights for data collected via cookies as for other personal data (access, rectification, deletion, etc.). See our Privacy Policy and GDPR Compliance page.
10.3 Cookie Data Retention
Data collected via cookies is retained according to the durations specified in the tables above. Consent logs are retained for 3 years to demonstrate regulatory compliance.
11. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. Significant changes will be notified via a banner on our site/app or by email.
Last updated: December 19, 2025
12. Contact Us
For questions about our use of cookies:
- GDPR Contact: [email protected]
- Support: [email protected]
- Mail: NEETOO Software LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA
Questions or Concerns?
For any questions about this document, please contact us: