Terms of Service

1. General Information

1.1 About 42SAFE

These Terms of Service ("Terms") govern your use of cybersecurity services provided by NEETOO Software LLC, operating under the trade name 42SAFE ("we", "us", "our").

Company Information:
NEETOO Software LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: [email protected]

42SAFE is a cybersecurity application designed to protect consumers from online threats, data breaches, and scams in the easiest way possible.

1.2 Acceptance of Terms

By using our services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

1.3 Modification of Terms

We reserve the right to modify these Terms at any time. Users will be notified of significant changes at least 30 days before they take effect via email or in-app notification. Continued use of our services after changes take effect constitutes acceptance of the modified Terms.

1.4 Definitions

• Services:
  All features and functionalities provided by 42SAFE, as detailed in Sections 2 and 3
• User:
  Any individual or entity using the Services
• Account:
  Your personal space created to access the Services
• Subscription:
  Paid access to premium Services
• Platform:
  Our mobile application, website, and related APIs

2. DNS Protection Service

2.1 Service Description

Our DNS Protection service creates a secure tunnel to protect your devices from online threats. This technology filters malicious content at the DNS level before it reaches your device.

2.2 What We Protect You From

• Scam and fraudulent websites
• High-risk domains known for malware or phishing
• Malicious ad trackers that compromise your privacy
• Phishing attempts and deceptive websites

2.3 Data We Store for Alerts

To send you security alerts, we store only the following information:

• Blocked scam domain events (for alert notifications)
• High-risk domain block events (for alert notifications)
• Malicious tracker block events (for alert notifications)

2.4 Data We NEVER Store

Your privacy is our priority. We explicitly DO NOT store:

• Your browsing history
• Websites you visit
• Your internet traffic content
• Any data that could identify your online activities

All traffic passing through our secure tunnel is never logged, stored, or identified as belonging to you. We operate on a strict no-logs policy for your browsing activity.

3. Dark Web Monitoring Service

3.1 Service Description

Our Dark Web Monitoring service scans publicly available data breach databases to detect if your personal information has been compromised. This helps you take action to protect yourself from identity theft, fraud, and other cyber threats.

3.2 Data Sources & Ethics

All data breach information comes exclusively from publicly available sources.

• We source data only from publicly disclosed data breaches
• We NEVER purchase data from dark web marketplaces or illegal sources
• We NEVER create, fabricate, or enrich breach databases with our own collection
• All information is obtained through legal, ethical means

3.3 Data Display for EU Users (GDPR Compliant)

To comply with the European Union's General Data Protection Regulation (GDPR), we display limited information to users located in the EU:

• Names: Full name (first and last)
• Location: City and Country only (no full address)
• Date of Birth: Birth year only (not full date)
• Phone Number: Partially masked
• Passwords: NEVER displayed in plaintext
• Financial Data: No bank account numbers or sensitive financial data displayed
• Breach Information: Breach name and date only

This approach complies with GDPR Article 5(1)(c) on data minimization and Article 25 on data protection by design.

3.4 Data Display for Non-EU Users

For users outside the European Union, we provide enhanced breach information to better protect you and help you understand your exposure:

• Names: Full name
• Address: Full address (if found in breach)
• Phone Number: Full phone number
• Password Hints: Intelligent masking (partial passwords to help you identify accounts)
• SSN: Last 4 digits only (if found in breach)
• Breach Details: Complete breach data for comprehensive protection

This enhanced data display allows non-EU users to better understand their exposure and take more informed protective actions.

3.5 OTP Verification (Security Measure)

Important clarification: OTP verification is a security measure for identity verification, NOT a consent collection mechanism. Your consent for breach monitoring is obtained separately when you submit data for monitoring.

To prevent malicious use of our service, all breach monitoring queries require email verification:

• You must enter a One-Time Password (OTP) sent to your email
• OTPs expire after 15 minutes
• This verification ensures only the legitimate owner can access breach information
• OTP prevents unauthorized access to breach results - it does not constitute consent
• Even with verification, sensitive data remains partially masked

4. Data Storage & Retention

4.1 Maximum Retention Period

We store your personal data for a maximum of 30 days. After this period, all data is automatically deleted.

4.2 Data Minimization Commitment

• We only use data YOU explicitly provide to us
• We NEVER enrich our database with data found in breaches
• If you don't share your phone number with us, you will NEVER receive any communication from us by phone - even if we find your number in a data breach
• We store only what is necessary to provide our services

4.3 Encryption

All stored data is encrypted using AES-256 encryption, ensuring your information remains protected even in the unlikely event of unauthorized access to our systems.

5. Free Audit vs. Premium Subscription

5.1 Free Security Audit

Our free security audit is completely free with no obligation. It allows you to:

• Check if your email has been found in known data breaches
• Receive a basic security assessment
• Understand your exposure level

No credit card or payment information is required for the free audit.

5.2 Premium Subscription Features

Premium subscribers gain access to:

• DNS Protection: Secure tunnel protecting all your devices
• Continuous Monitoring: 24/7 dark web monitoring for your data
• Real-Time Alerts: Instant notifications when your data appears in new breaches
• Family Plan: Protection for up to 4 family members
• Priority Support: Dedicated customer support

6. Pricing & Payments

6.1 Subscription Plans

We offer annual and monthly subscription options:

• First Year (Annual):
  $42/year (USD) | 42/year (EUR)
• Renewal (Annual):
  $129.99/year (USD) | 129.99/year (EUR)
• Monthly Option:
  $9.99/month (USD) | 9.99/month (EUR)

Regional pricing applies (e.g., $199.99 AUD for Australia). All plans include family protection for up to 4 members.

6.2 Payment Methods

• Web: Credit/debit cards via Stripe (secure payment processing)
• Mobile: App Store (iOS) and Google Play (Android) via RevenueCat

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel auto-renewal at any time from your account settings.

6.4 Refund Policy

• Right of Withdrawal (EU consumers):
  14-day cooling-off period from purchase date, unless you have expressly agreed to begin using the service and waived this right
• Pro-rata refunds:
  Available in case of service failure on our part
• Mobile app purchases:
  Refunds handled through Apple App Store or Google Play Store policies

7. Account Management

7.1 Account Creation

To use our services, you must create an account with accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials.

7.2 Eligibility

Our services are intended for individuals who are at least 16 years old. Minors may only be added to a family plan by a parent or legal guardian.

7.3 Account Security

• You are responsible for all activities under your account
• Use a strong, unique password
• We strongly recommend enabling two-factor authentication (2FA)
• Notify us immediately of any unauthorized use

7.4 Account Termination

You may terminate your account at any time by contacting [email protected] or through your account settings. We may suspend or terminate accounts that violate these Terms.

8. User Responsibilities

8.1 Acceptable Use

You agree NOT to:

• Use our services for illegal, fraudulent, or harmful purposes
• Attempt unauthorized access to our systems or third-party systems
• Interfere with service operation or overload our infrastructure
• Use breach data to harass, threaten, or harm others
• Resell, redistribute, or commercially exploit our services without authorization
• Reverse engineer, decompile, or disassemble our services
• Use automated tools (bots, scrapers) to extract data
• Monitor individuals or entities without legal authorization

8.2 Accuracy of Information

You warrant that all information you provide is accurate, complete, and current. You agree to update your information if it changes.

9. GDPR Compliance

9.1 Our Commitment

NEETOO Software LLC complies with the European Union's General Data Protection Regulation (GDPR) for all EU users, applying the highest privacy standards globally.

9.2 Applicable GDPR Articles

• Article 5(1)(c) - Data Minimization:
  We display limited data to EU users as described in Section 3.3
• Article 5(1)(e) - Storage Limitation:
  Maximum 30 days data retention
• Article 6(1)(a) - Consent:
  All breach monitoring requires explicit email verification
• Article 17 - Right to Erasure:
  You may request complete data deletion at any time via [email protected]
• Article 25 - Privacy by Design:
  Different data display rules automatically applied based on user location

9.3 Data Protection Impact Assessment

We maintain an AIPD (Analyse d'Impact relative à la Protection des Données) documenting how we process and store user data. This document is available to data protection authorities upon request.

9.4 Contacting Data Protection Authorities

Data protection authorities (CNIL, ICO, or other EU supervisory authorities) can contact us directly at [email protected]. We respond within 30 calendar days.

10. Your Rights

10.1 Data Subject Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of all your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing activities

10.2 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within 30 calendar days.

10.3 Complete Data Deletion

You may request total deletion of ALL your data at any time by emailing [email protected]. We will process your request and confirm deletion within 30 calendar days.

11. Intellectual Property

11.1 Our Rights

All elements of our Platform (design, text, graphics, logos, icons, software, etc.) are the exclusive property of NEETOO Software LLC or its licensors. They are protected by international intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use our services in accordance with these Terms. This license does not grant any ownership rights.

11.3 Your Data

You retain all ownership rights to data you submit to our services. By using our services, you grant us a limited license to process your data solely for providing the services described in these Terms.

12. Limitation of Liability

12.1 Services Provided "As Is"

Our services are provided "as is" and "as available". While we strive for accuracy and reliability, we do not guarantee:

• Complete or absolute accuracy of breach monitoring data
• Detection of all existing data leaks or threats
• Uninterrupted or error-free service operation
• Compatibility with all devices and operating systems

12.2 Liability Limits

To the maximum extent permitted by applicable law:

• 42SAFE shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid in the 12 months preceding the claim
• We are not responsible for losses resulting from your use or inability to use our services
• We are not responsible for actions you take based on information provided by our services

These limitations do not apply to gross negligence or willful misconduct, or to personal injury.

12.3 Third-Party Data

Our services display information from third-party sources (breach databases, dark web, etc.). We are not responsible for the accuracy, legality, or content of third-party information.

13. Governing Law & Disputes

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

13.2 EU Consumer Rights

If you are a consumer in the European Union, you benefit from mandatory provisions of consumer protection laws in your country of residence. Nothing in these Terms affects your statutory rights.

13.3 Dispute Resolution

In case of disputes, we encourage you to contact us first at [email protected] for amicable resolution.

13.4 Consumer Mediation (EU)

EU consumers have the right to use free mediation services. The competent mediator will be specified upon finalization of our mediation service agreement.

13.5 Jurisdiction

For non-consumer disputes, the courts of Sheridan County, Wyoming, shall have exclusive jurisdiction. EU consumers may bring proceedings in their country of residence.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, GDPR Compliance, and Cookie Policy, constitute the entire agreement between you and 42SAFE regarding use of our services.

14.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect. The invalid provision will be replaced with a valid one that most closely reflects the original intent.

14.3 No Waiver

Our failure to enforce any right under these Terms does not constitute a waiver of that right.

14.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights in case of merger, acquisition, or sale of our business.

14.5 Language

These Terms are provided in English. In case of translation to other languages, the English version prevails in case of conflict.

15. Contact Us

For questions about these Terms of Service:

• General: [email protected]
• Support: [email protected]
• GDPR/Privacy: [email protected]
• Mail: NEETOO Software LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA